& EVERY BUSINESS THAT LIVES FROM RETURNING CUSTOMERS.
The customer's first visit is easy. Give them a reason to come back.
Points, rewards, and a simple way to keep your customers coming back — no paper cards, no scribbled notes.
Try it completely free for 15 days.
You won the first visit. What about the second?
The customer came in, bought, and left satisfied.
The hard part isn’t getting a customer the first time. It’s creating the conditions for them to come back and buy again. Without an organized loyalty system, repeat purchases are left to chance.
A good experience creates satisfaction. The right loyalty strategy is what turns it into a next purchase.
Does the interaction stop at the checkout?
Today many businesses rely on:
- a paper card that gets lost or damaged.
- a random discount – seasonal offer.
- a conversation that no one remembers after a few days,
- or simply in the hope that the customer will come back.
The first purchase was yours.
The second one needs a reason.
The customer didn’t forget you because something went wrong — they just don’t have a clear reason to prefer you again.
A system that brings the customer back
LoyaltyLab is not just “a discount.” It’s an organized rewards program that shows the customer what they’re getting and why they’re worth coming back for. Every purchase becomes part of a relationship.
Points lead to rewards you define — free products, discounts or coupons. The customer sees what they have earned, without needing a physical card. They scan, create a free account and see points, rewards and their latest transactions. Their card is a QR inside their mobile.
How it works
You set the
program
You define the rewards (free product, discount or coupon) and how many points each one requires. Whatever suits your business.
The customer
is registered
Customer creates a free account with his email or you register them at checkout, even just with their phone number. They get their own unique code and QR.
Collect points on every purchase
Scan the QR code on the receipt and your points are automatically added. You can give & redeem points from your mobile, tablet or laptop, without any special equipment.
He sees what he gains and returns.
He sees his remaining points, available rewards and his latest moves. The next visit is not left to chance.
For businesses that thrive on repeat visits
Cafes
Give the everyday customer a reason not to change places.
Catering
The customer who left happy will choose you again on their next outing.
Retail
The second purchase shows whether the customer becomes yours.
Beauty
The next visit begins before the current one leaves.
Accommodations
The guest has a reason to remember you after their stay.
Education
Keep the relationship with students and parents more active.
Health & wellness
Consistency becomes easier when there is clear motivation.
Try it completely free for 15 days.
What does this mean for your business
At your checkout
The customer scans the receipt and points are automatically added. Compatible with myDATA receipts and major e-invoicing providers. Each receipt counts once.
Do you want to reward the visit, not just the purchase? You print your business's QR code and the customer earns points with a scan at the checkout. You decide how often it counts.
The customer doesn't have their email ready? You just register them with their phone number and they can collect points from their first purchase.
Your employees add and redeem points from any device they have in front of them. No special equipment required.
For your customer
The application is installed on the customer's mobile phone and their card is always there. It is not forgotten at home, it is not lost in the wallet. It can also be used as an image and printed.
The customer does not need a new account for each store that operates the app. One scan and it's in. Less friction means more enrollment in your program.
Every time the customer redeems points, they receive an email informing them. A clear picture for both of you, to avoid misunderstandings at the checkout.
in English
The customer can use the application in Greek or English. It is the appropriate choice for tourist areas and foreign customers.
For you, who decide
Free product, discount or coupon, you decide what the customer gets and with how many points. No constant discounts: incentives that make sense for your business.
You see the total number of your customers, who collects points and who redeems them, through search. You decide, you review with data and not with guesswork.
New offer? You send a mass email directly from the platform, with your store as the sender, only to customers who have accepted to receive emails. Immediately without lists in Excel.
For those who have an eshop or other systems
Αν έχεις eshop σε WooCommerce, υπάρχει έτοιμο plugin για να δουλεύει το πρόγραμμα επιβράβευσης και εκεί. Ενημέρωσέ μας και θα σου πούμε πώς ενσωματώνεται στο δικό σου.
There is an API for LoyaltyLab to "talk" to the systems you already have. If you have something of your own, our experts will look at it together with your human.
How much does it cost
15 DAYS FREE. NO CREDIT CARD.
Annual subscription
Think about what a repeat customer is worth to your business — and how many of those customers are already passing through your checkout.
180 €
+ VAT /year
One annual subscription, one clear price — no hidden fees, no percentages, no per-client fee. We keep it simple, so you always know what you’re paying.
And before you pay anything, you can try it for 15 days free in your own business — no credit card, no commitment.
You need a system that gives the customer a reason to come back.
WHY US
LoyaltyLab is a product of DigiLab — we have been building websites since 2005, DigiLab since 2017.
It is not another tool from a provider that you will not find again. It is a platform that is set up and supported by the same experts who will answer the phone.
We offer comprehensive high-quality services in the field of the Internet, with an emphasis on creating modern websites and applications that stand out for their design, functionality, ease of use and security. We rely on continuous education and new technologies, constantly evolving our services.
Because for us, a project does not end when it is completed. We want it to function properly, to evolve and, above all, to become known.
Contact us
Frequently Asked Questions
The most common questions
How does it work?
You set up a points and rewards program. The customer creates a free account with their email (or you register them, even just with a phone number), scans the QR code on the receipt and automatically collects points.
What does the customer see?
His available points per store, store rewards, and his latest transactions. His card lives within the app on his phone — and is downloaded as an image or printed.
Does the customer need to carry a card?
No. His “card” is a QR code on his phone — the app is installed on the phone like a regular app. It also downloads as an image, and for those who prefer paper, it’s printed.
What if someone scans the same receipt twice?
No double points. Each receipt counts once — the system recognizes it and does not award points again.
Is it only for cafes and restaurants?
No. It is suitable for businesses with repeat visits: retail, catering, beauty, accommodation, education, health and wellness.
What happens when the 15 days are up?
Nothing automatic. You haven’t provided payment information, so there’s no automatic charge. If it works for you, you activate the subscription — and if it doesn’t, you just do nothing.
How much does it cost?
€180 + VAT per year. The fee is annual, with no hidden fees, and you start with a 15-day free trial before paying anything.
Before you ask — the usual hesitations
"I don't know if I need a rewards program."
If your customers can buy the same thing elsewhere, the first purchase alone isn’t enough. You need something that gives them a reason to buy from you again.
"I don't want to keep giving discounts."
You don’t even need to. You define the rewards — free product, discount or gift — and how many points each one wants.
"I already have regular customers."
Perfect. These are exactly the customers you should be paying attention to. A regular customer shouldn’t feel like a random passerby.
"I don't want anything complicated."
The customer signs up with their email — or you register them with just their phone number — and scans. You manage points from your mobile, tablet, or laptop, and your employees only see what they need.